In-stock items ship within 24 hours of order processing. Most orders are processed same day up to 8:00pm EST. Please be aware that our warehouses are not open on weekends or holidays.
Audio Surroundings makes every effort to have your items shipped to you as quickly as possible. Normally items are received 3-5 business days after shipping and sometimes sooner. Some items that are very heavy or fragile will ship by freight truck. This type of delivery may take a little longer but it protects against damage.
If your item is shipped by freight truck, someone will need to accept delivery. The freight company will call you once your order reaches your local hub to set up an agreeable delivery date and time. Fed Ex, UPS and Airborne normally leave the package at your door and you will not need to be home for delivery.
All packages will be left at your door. If you will require inside delivery please let us know when checking out. Inside delivery can be added for an additional charge.
Tracking numbers will be emailed to you upon shipment of your purchase. You can use this tracking number at the shipping companies web site to find out what day to expect your delivery.
Our warehouses do not ship or deliver on Saturdays, Sundays or major holidays. If you need assistance with delivery or have questions please contact us at firstname.lastname@example.org or by phone at 678 566 1706.